top of page

QUESTIONS AND ANSWERS

  • What shipping methods do you offer?
    ​​UK Standard - 2-3 days delivery - 5 GBP Europe - 7-10 days delivery - 15 GBP
  • Where do you ship to?
    Currently Mendesa Lisbonne only ships to United Kingdom and Europe. If you would like shipment outside of Europe please get in touch with us through the 'Contact Us' page.
  • Can I change the items in my order?
    If you have already completed your purchase, it is not possible to delete or change items.
  • Can I change the delivery address of my order?
    If you have already completed your purchase, it is not possible to change the delivery address.
  • How do I track my order?
    Once purchase is complete you will be provided with a tracking number.
  • How can I return or exchange my item?
    If your purchase has not met your expectations, please get in touch with us using the "Contact Us" page. You must manage the return before the established deadline. You have 30 days from the shipping date of your order. Items must be in their original condition and include all labels.
bottom of page